Chinese Business Launches Itself on a New Learning Curve
Chinese Business Launches Itself on a New Learning Curve, Chinese producers, seeing fewer prospects in their old approach to overseas sales, have begun to learn about direct sales through e-commerce.
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Tariffs and the trade war have contributed to an inevitable evolution in Chinese business, leading to increased interest in direct sales overseas through e-commerce.
For most Chinese businesses, this is still a novel approach and has placed producers onto a steep learning curve to gain insight not just into the technical aspects of the process but also into areas such as market research, branding, and advertising. So far, the big money in these areas has gone to Mandarin-speaking consultants, Chinese and foreign.
But there is something more fundamental. Chinese business’ decades-long approach to overseas sales has begun to lose viability. In the past, Chinese producers exported through bulk sales to large foreign retailers and wholesalers who would then sell to final buyers in their respective domestic markets.
But the turn to direct sales is far from simple and will require a huge change in Chinese business culture. While heretofore the emphasis has been on low costs and reliable deliveries, the e-commerce route and the lack of a low-cost claim will demand work on branding and even advertising in foreign markets, both novel to Chinese managements.
Thus, a new opportunity has opened in China: the entry of consulting firms—some domestic, some foreign-based—to guide Chinese managements in taking these steps. Most consultants rely on artificial intelligence (AI) to speed the process.
While it will take considerable time for Chinese business to become facile enough in this new space to use its flexibility fully, there is another consideration. If Chinese business is to use e-commerce successfully, it will have to interact much more than in the past with end users in the United States, Europe, and elsewhere. The Chinese Communist Party (CCP) might not like the loss of control implied by such arrangements. In the past, the relationships between Chinese and foreign buyers went through licenses issued by the CCP. But that cannot be the case with e-commerce.


