China’s Worst E-commerce Disaster: Owner Collapses Amid Return Mountains, Clothing Resold Ten Times
China’s Worst E-commerce Disaster: Owner Collapses Amid Return Mountains, Clothing Resold Ten Times
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The biggest issue in e-commerce right now is “refund without return.” Although it’s not a new concept, it’s become more widespread due to platforms like Pinduoduo and Taobao. Their consumer-friendly policies, like “refund without return” and shipping insurance, are squeezing merchants' profits. This year, there’s been a huge increase in refund requests, causing significant financial losses for businesses.
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